DM
Dakalo M
1 reviews | Active since Jul 2021
01 Nov 2024, 14:58
Bad service
I got a message of delivery after waiting for four hours that the delivery was made . I did receive the order. I must say this is the worst service o the online service ever received . Called no one answered. Even called the drivered who “delivered “ with no response
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Replies (1)
Yassir's replyOfficial
16 Nov 2024, 10:47Hi Dakalo,
We apologize for the delay in communication and the inconvenience caused by the order not being delivered.
We were experiencing a high influx of orders, and unfortunately, this caused delays. We appreciate your patience and are actively working on improving our process to ensure timely updates in the future.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the (experience/product) you deserve.
Warm regards,
The Purple Team.
We apologize for the delay in communication and the inconvenience caused by the order not being delivered.
We were experiencing a high influx of orders, and unfortunately, this caused delays. We appreciate your patience and are actively working on improving our process to ensure timely updates in the future.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the (experience/product) you deserve.
Warm regards,
The Purple Team.
Yassir's reply16 Nov 2024, 10:47
Official
Hi Dakalo,
We apologize for the delay in communication and the inconvenience caused by the order not being delivered.
We were experiencing a high influx of orders, and unfortunately, this caused delays. We appreciate your patience and are actively working on improving our process to ensure timely updates in the future.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the (experience/product) you deserve.
Warm regards,
The Purple Team.
We apologize for the delay in communication and the inconvenience caused by the order not being delivered.
We were experiencing a high influx of orders, and unfortunately, this caused delays. We appreciate your patience and are actively working on improving our process to ensure timely updates in the future.
If you’re willing to give us another shot, we’d appreciate the opportunity to give you the (experience/product) you deserve.
Warm regards,
The Purple Team.