LN
Ladyfair N
1 reviews | Active since Mar 2025
29 Mar 2025, 12:16
Bad service
I placed an order today via Uber eats and there were missing items on the order, and this is not the first time it's happening. I am still waiting for a refund from last weeks order and this happens again. I am very disappointed with the service and I will never order from them again.
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Yassir's replyOfficial
01 Apr 2025, 15:12Hi Ladyfair,
We apologize for the inconvenience caused by the missing items in your recent Uber Eats order. We understand your frustration, especially given that this is not the first time you've encountered such an issue.
To address this matter, please report the missing items directly through the Uber Eats app. This can be done by navigating to your order history, selecting the relevant order, and following the prompts to report an issue. Uber Eats customer support will then assist you in processing a refund.
We attempted to contact you at the provided phone number, but our calls went to voicemail. To assist you further, please email us at *** so we can address this issue promptly.
Warm regards,
The Purple Team.
Yassir's reply01 Apr 2025, 15:12
Official
Hi Ladyfair,
We apologize for the inconvenience caused by the missing items in your recent Uber Eats order. We understand your frustration, especially given that this is not the first time you've encountered such an issue.
To address this matter, please report the missing items directly through the Uber Eats app. This can be done by navigating to your order history, selecting the relevant order, and following the prompts to report an issue. Uber Eats customer support will then assist you in processing a refund.
We attempted to contact you at the provided phone number, but our calls went to voicemail. To assist you further, please email us at *** so we can address this issue promptly.
Warm regards,
The Purple Team.