Disgusting service from the Offer

<p><br />On the 5 November 2016, I posted a query about why my 3 current car fresheners weren't working. Being polite I just thought it was something I wasn't doing right. With no response for a week I directly messaged their page. The conversation was fine until I question why a simple complaint was taking so long - Amanda the social representative went ballistic. Telling me I was rude and that my claim to the fresheners not working is **** in her exact words. She continued to be rude.</p> <p>I work at a large advertising agency were I work on large international brands where I regularly buy Yankee candles as corporate gifts for chief executive directors and spend thousands of rands monthly, alongside my personal purchase of buying 3 large candles for my home and occasional car fresheners; tea light candles etc. I have just been given a budget of R50,000.00 for end of year gifts where I usually spend around R30,000.00 - R35,000.00 just on Yankee products alone.</p> <p>I have never been spoken to so badly and am shocked at this level of etiquette from Yankee as a brand, I was under the impression your brand had values and morals and after your South Africa's response I will be taking my business to Jo Malone as I get treat with respect and dignity. You should really consider taking your business through a different contractor.</p> <p>Amanad is a shocking representative and shouldn't not be allowed to deal with clients or even be affiliated with the Yankee brand!</p> <p>I can definitely afford my own medium size candle and don't need to complain in order to get one for free.</p>