Failure to provide service

Early August my partner and I visited YAMAHA Roodeport with an intention to buy BOLD 950. we did not took the details of the gentleman who assisted us as he promised that all the details would be emailed to us before end of business (we left both our contact details). weeks went by and no follow up was received from them. We then visited Malboro and Dayl Stroud assisted us and promised to forward our details to the Centurion branch-which took about 2 weeks for someone to call. Johnny (my partner) spoke to the gentleman who promised to provide more info on the said bike and this never happened. Mid September I posted a query on YAMAHA SA website hoping for some feedback which never happened.<br> <br> I am appalled by the service of YAMAHA and their failure to follow up on clients, such that we are not force to search for another brand.