uQ
ursula Q

1 reviews | Active since May 2015

06 Jan 2024, 12:00

Yaga.co.za - unfair treatment

I have been on Yaga for sometime. Here is my personal opinion and experiences.

Yaga is a marketplace where you can sell various items. Unfortunately the site has hundreds of ads of counterfeit items which negatively impacts those trying to sell the real items and trying to run a small business versus a closet clean. I once had a buyer message me via Yaga about how she was ****med on the site with a **** bag and asked for my guidance as she could see my page was legit. I helped and educated her as best as I could but this was rather sad she came to me Vs Yaga. Buyers and sellers should be protected.

Shopping: A lot of buyers are constantly trying to drop your prices to ridiculous amounts which makes it difficult to run a small business on Yaga.

Support: Yaga contacted me for having some items they wanted verification on, I was given 48 hours to reply. Less than 24 hours later they removed my posts. I find this poor business practise and terrible service. Notification in writing telling me I have 48 hours and Yaga doing something else is ********* and tells me a lot about their business. I complained and was met with excuses rather than an apology to the fact that they gave me 48 hours to reply to resolve and they acted against that. I could deep dive everything here but I am absolutely gutted as I am trying to run a small business and always play by the rules but with this poor practise I must come to terms with this site is not for me as there is no loyalty to a good seller, keeping in mind they make commission off every sale. When it comes to support there was none here, no respect, more like a dictatorship and them just deleting half my business ads without giving me the time what was promised directly from Yaga. Very disappointing and based on my experience I will not recommend Yaga. Good luck to those out there and I hope this helps those trying to start a small business.

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