KL
Karen L
1 reviews | Active since Oct 2024
31 Oct 2024, 11:04
Extremely disappointed in YAGA support, there is no support.
Yaga offers zero support to buyers. I have emailed them about a seller that falsely advertised a product which I bought. The seller is refusing to share contact details in how I should return the product. Yaga offers a protection fee where they hold the money untill you have received your products. You have 72hrs to disclose with the seller if you are keeping the item or not. I my case the seller refuses on the return. Yaga is offering no support in this matter. They are only contactable via email and I have not received any feedback on how I can send it back from the seller. Extremely disappointed in the platform.
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Karen L's updateReviewer Update
01 Nov 2024, 20:36Yaga is completely in favour of the seller, selling a product with misleading images. The product was far worse damaged as indicated on the sellers images. The seller asked me to indicate the extreme damages on the shoes. Which I did. These images are now used as bate to accuse me of further damaging and tampering with the shoes. This is absolutely ludicrous manipulation tactics. Also refusing me to send the shoes back to the seller. According to Yaga I must sell it or donate it myself and accept a fee that is not even covers half the money I paid for the shoes in the 1st place.
KL
Karen L's update01 Nov 2024, 20:36
Reviewer Update
Yaga is completely in favour of the seller, selling a product with misleading images. The product was far worse damaged as indicated on the sellers images. The seller asked me to indicate the extreme damages on the shoes. Which I did. These images are now used as bate to accuse me of further damaging and tampering with the shoes. This is absolutely ludicrous manipulation tactics. Also refusing me to send the shoes back to the seller. According to Yaga I must sell it or donate it myself and accept a fee that is not even covers half the money I paid for the shoes in the 1st place.