1 reviews | Active since May 2024
Done with selling on Yaga.
Here I am writing yet another poor review in the course of a week. Firstly, your communication is great one moment and then next, it falls off the tracks. It’s like your staff works half say or something. Last time I complained about the integrated Pudo system. Today I am complaining about the integrated Paxi system. Firstly, the staff at my local Pep did not fully know how it worked and I was left having to help and explain it. Secondly I could see how different parcels could get messed up and I had to double check if the correct details were scanned for the correct parcels. Imagine the wrong parcel going to a customer. In the past I had full control over this. Not now. Secondly, after I left and saw the two sms messages received from Paxi that the parcels have been shipped the Yaga app just never updated to “shipped”. All my items still say “awaiting shipment”. So what is the point then of this integrated system. I have to keep sending e-mails to get half baked answers. So, I am now done with selling on Yaga. Going back to selling privately on IG.
