1 reviews | Active since Jun 2016
Slow repayment
<p>I was told that my deposit would be paid back within 7 working days...... I am still waiting and it's going on 11 working days. I keep getting told they are waiting for etoll to close so they can draw the invoice. If you say 7 days then it's 7 days!!!! Or contact your client and let him know there is a delay not your client contacting you to find out....</p>
Good Day
We would like to Thank you for your correspondence.
The pure reason for the delay in refunding the deposit was due to our accounts department waiting for E-Toll reports. Obtaining E-Toll reports is out of our control and we can only finalise and generate the final invoice after receiving the E-Toll transaction report.
The refund was process via Electronic Funds Transfer to the supp**** bank account on the 27th of June 2016.
We Thank you once again for your tolerance and co operation in this regard. This matter is resolved.
Kind Regards
M Abrahams
National Ops
Xtreme Car Rental
Good Day
We would like to Thank you for your correspondence.
The pure reason for the delay in refunding the deposit was due to our accounts department waiting for E-Toll reports. Obtaining E-Toll reports is out of our control and we can only finalise and generate the final invoice after receiving the E-Toll transaction report.
The refund was process via Electronic Funds Transfer to the supp**** bank account on the 27th of June 2016.
We Thank you once again for your tolerance and co operation in this regard. This matter is resolved.
Kind Regards
M Abrahams
National Ops
Xtreme Car Rental