MB
Mark B
1 reviews | Active since Mar 2009
20 Nov 2015, 16:19
XPRESS CREDIT DOUBLE REPO RATE INCREASE
I was shocked to discover that XPRESS credit double the latest repo rate increase issued by the reserve bank on our account. We have never skipped a payment and even paid in extra lump sums and this is the reward they give us by adding their own 0.25% on top of the reserve bank's 0.,25% increase. This is also not the first time. Guys beware of using Tiger Wheel and Tyre's finance house, Xpress Credit.
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Xpress Credit's replyOfficial
24 Nov 2015, 08:53Hello markieb,
We acknowledge receipt of your complaint and confirm that the relevant Manager has been in touch with you and explained the increase to you. Xpress Credit is a registered credit provider who complies with the National Credit Act. The rate increase was calculated according to guidelines by the National Credit Regulator.
If you are still unhappy with this outcome, please feel free to send an email to ***.
Kind regards
The Xpress Credit Team
We acknowledge receipt of your complaint and confirm that the relevant Manager has been in touch with you and explained the increase to you. Xpress Credit is a registered credit provider who complies with the National Credit Act. The rate increase was calculated according to guidelines by the National Credit Regulator.
If you are still unhappy with this outcome, please feel free to send an email to ***.
Kind regards
The Xpress Credit Team
Xpress Credit's reply24 Nov 2015, 08:53
Official
Hello markieb,
We acknowledge receipt of your complaint and confirm that the relevant Manager has been in touch with you and explained the increase to you. Xpress Credit is a registered credit provider who complies with the National Credit Act. The rate increase was calculated according to guidelines by the National Credit Regulator.
If you are still unhappy with this outcome, please feel free to send an email to ***.
Kind regards
The Xpress Credit Team
We acknowledge receipt of your complaint and confirm that the relevant Manager has been in touch with you and explained the increase to you. Xpress Credit is a registered credit provider who complies with the National Credit Act. The rate increase was calculated according to guidelines by the National Credit Regulator.
If you are still unhappy with this outcome, please feel free to send an email to ***.
Kind regards
The Xpress Credit Team