Top class service

I recently had an armed breakin at my home. The next morning I wanted to get trellidoor gates for all the doors, but found that 2 doors were larger than standard @ 3m. I called Xpanda in Pinetown, but they had no stock and the lead time was 10 - 14 days. When I explained my predicament to the lady there (Patience) she said she would see what she could do. Low and behold she called me 90 minutes later to tell me to fetch the 2 gates, as she had them made for me. Now thats what I call good customer service, and empathy to my cause.