Poor service and lack of information

Extremely disappointed in the service thus far. Order was placed Monday and have not seen any progress on when I am expected to receive the order I placed. After reading more reviews I am now concerned about the quality and if I am going to review the correct Items. But I will surely update or place a new review once I receive the order of at all. I mean I had to do a follow-up call twice to get some kind of information but I am still in the dark on when and if I will be receiving my items.