Don't care in December!

<p>A plane ticket from Frankfurt in Germany had to be changed and a never-mind attitude before the Christmas long weekend and not following instructions from their client, resulted in an additional amount of R1100.00 for the customer.</p> <p>When lodging a complaint to the manager end of January, he (Japie) never accepted poor service from his company and tried to shift the blame. </p> <p>To this date he never even apologised or were even prepared to consider taking the responsibility for the terrible service from his staff (Lynn Laubser - Travel Professional)!</p> <p> </p> <p> </p>