****med!

I ordered a sim tray from MIA 08/01/2018, South Africa, paid about 260 rands for the part and two weeks later, I have lost money and no sim tray card. Attempts to contact the same people who sent me quote have yielded nothing except a message to say that the courier company failed to deliver. I asked why the courier company was not given my number in order to contact me??????????? I have not received any feedback except useless non problem solving messages that demonstrate lack of customer service capacity. Here the customer is not king! Please be careful when buying xiaomi products....If you buy online you might never receive your handset, if you pay for a spare part you might never get it. I am so worried that i have been conned!!!!!!!!!! can someone help me get my spare part?