Incompetance

We have been struggling with our Xerox printer on and off for more that 6 months now. Now it has become an on going problem. If they fix the one thing they ****** up something ells and nothing get resolved permanently. The feeder is jamming. The feeder is folding the left hand corner of the paper. The prints are skew. The prints are not coming out of the correct feeding trays which you have selected. Excel documents does not want to print - keeps on giving an error - now it is an IT problem - not their problem. Cover sheets for all print documents just magically appeared after they worked on the system and now it was not them. Really, really. I did not know this machine is so advanced that it can change its own settings on its own and alter its programming... I have given them until end of working day today to fix all the problems or I will have no choice but to return the unit and cancel all further business dealings with them. In todays time, there is no more time for incompetence, and that is what this company is reflecting on a daily basis.<br>