APPALLING CLIENT SERVICE!!!

I took out a contract with Document Excellence during last month. My monthly payment was late by ONE WEEK. I paid the full amount owing on Saturday morning, as discussed with Marion. I was promised that I would get my toners as soon as they receive payment. I have been without toners since Friday!!!!!<br> <br> I now was notified that I have to wait another day, because they do not have stock and have to order same. I cannot afford to go another day without my toners!!!!!! Why couldn't they tell me this, this morning????<br> <br> BAD customer service. I am really disgusted. The only time their clients matter is when they sign you up for a new contract. How typical!!!<br> <br> The way they treat their clients is a joke. <br> <br> <br> <br>