NS
Nizaam S

1 reviews | Active since Feb 2017

03 Oct 2018, 06:46

XDS worst credit bureau

I have exhausted all communication in getting this issue sorted out. A few months back I had logged a dispute with XDS for an account which reflected in arrears on my profile, the account was never in arrears and had been closed. XDS investigated and the account was updated accordingly. I acquired a recent copy of my account about a week ago and only to find the account was reinstated again when I followed up with XDS no one could give me an answer as to why the account was reinstated. I was advised that they will investigate but no reference number was even given to me. This is seriously affecting my credit score because of XDS incompetence. I need this account updated and closed as per previous investigation of the dispute results you are playing will people financial well being. I need this sorted and resolved asap

0
Replies (5)
XDS
XDS's reply03 Oct 2018, 09:30
Official

Good day

Thank you for bringing this matter to our attention.

I will initiate and investigation regarding your concerns and advise you of the outcome.

Can you please provide me with you contact details and email address. I also require a copy of your ID document and proof of residence in order to investigate further.

Should you require any further information, please contact me as per the contact details below.

Yours faithfully

Gilbert Naidoo

Client and consumer Relations

*** / ***

XDS
XDS's reply03 Oct 2018, 09:31
Official

Good day

Thank you for bringing this matter to our attention.

I will initiate and investigation regarding your concerns and advise you of the outcome.

Can you please provide me with you contact details and email address. I also require a copy of your ID document and proof of residence in order to investigate further.

Should you require any further information, please contact me as per the contact details below.

Yours faithfully

Gilbert Naidoo

Client and consumer Relations

*** / ***

XDS
XDS's reply03 Oct 2018, 09:33
Official

Good day

Thank you for bringing this matter to our attention.

I will initiate and investigation regarding your concerns and advise you of the outcome.

Can you please provide me with you contact details and email address. I also require a copy of your ID document and proof of residence in order to investigate further.

Should you require any further information, please contact me as per the contact details below.

Yours faithfully

Gilbert Naidoo

Client and consumer Relations

*** / ***

XDS
XDS's reply03 Oct 2018, 09:34
Official

Good day

Thank you for bringing this matter to our attention.

I will initiate and investigation regarding your concerns and advise you of the outcome.

Can you please provide me with you contact details and email address. I also require a copy of your ID document and proof of residence in order to investigate further.

Should you require any further information, please contact me as per the contact details below.

Yours faithfully

Gilbert Naidoo

Client and consumer Relations

*** / ***

NS
Nizaam S's update03 Oct 2018, 09:43
Reviewer Update
I sent you an email Gilbert