NS
Nizaam S

1 reviews | Active since Feb 2017

08 Oct 2018, 10:39

XDS the worst credit bureau

XDS has got to the worst credit bureau there is. I have been waiting close to 2 weeks just to get into my account which has been locked out. I called in 2 weeks back and was advised to send an email to ********** with a copy of my id and proof of address and request them to unlock my account. its 2 weeks later and XDS has still not unlocked my account or provided any assistance. I need to purchase a copy of my report and cannot do so.

Please urgently assist.

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Replies (1)
XDS
XDS's reply09 Oct 2018, 12:31
Official

Good day

Thank you for your mail.

Please be advised that I tried to contact you on both, you work and mobile number to no avail. I left a message for you in both instance's. The reason for calling you was to provide you with a credit report.

We hereby inform you that we have concluded your dispute and advised you of the outcome.

Please contact our call centre on 086 937 000 for your latest credit report.

Should you require any further please email me directly on ***

Yours Faithfully,

Gilbert Naidoo

XDS Consumer Relations