1 reviews | Active since Nov 2016

15 Sept 2021, 22:19

XDS SHOULD BE CLOSED HONESTLY

Can you finally update the Finchoice account number *** as it still reflects as unpaid on XDS and Splendi.... You dont respond to emails. You claimed this was updated but on Lucid/score fix your report says I still owe Finchoice. Its frustrating! How does one even get hold of you!

Experian resolved this very quickly! Its been months with you.

XDS doesn't even respond to email. You dont have a contact centre. You're the worst bureau. I have been sending these to you and you dont even have a proper call centre.

I will escalate this as your bureau aldrags its feet with everything. I dont even know why you are used in the first place because you cant get anything done!

0
Replies (1)
XDS
XDS's reply16 Sept 2021, 09:30
Official
Good d ay Madam,

I trust that you are well. Please note that the paid up letter for Fin choice is reflecting the incorrect account number. Kindly attach the paid up letter with the correct account number so we can have the account updated. 
 

Kind Regards
Ashogan