XDS Sabotages SA Consumers and has UNERELIABLE data

XDS is sabotaging south african consumers by refusing to log disputes. I have emailed dispute forms, called their call centre and re-emailed. The agents transfer you to voicemail and the message for acknowledgement of reciept has no reference number whatsoever. Their staff is not interested in serving their default customers instead the company's refusal to have a working dispute process is ensures that their data is outdated and thus unreliable. The ombuds must investigate their competence.