DJ
Danie J
1 reviews | Active since Jan 2012
08 Feb 2019, 10:48
XDS not doing their work
XDS tores outdated information on my profile and are not helpful in removing / updating this information. A listing on my name was supposed to be removed on the 18th of January 2019 but still not been done. XDS now wants me to lodge a dispute and are expecting me to wait 20 days to resolve. This will then be a total of 43 days to remove a listing.
Helpful (0)
Replies (4)0
Replies (4)
XDS's replyOfficial
08 Feb 2019, 12:19Good day
Thank you for bringing this matter to our attention.
Please provide me with all the relevant information, ID number, name of account and account number, documents and email communications that you have in order for me to investigate this further.
Upon receipt of this information, i will initiate an immediate investigation and revert to you.
Yours faithfully
Gilbert Naidoo
XDS Client and Consumer Relations
*** / ***
Thank you for bringing this matter to our attention.
Please provide me with all the relevant information, ID number, name of account and account number, documents and email communications that you have in order for me to investigate this further.
Upon receipt of this information, i will initiate an immediate investigation and revert to you.
Yours faithfully
Gilbert Naidoo
XDS Client and Consumer Relations
*** / ***
Best regards,
XDS's reply08 Feb 2019, 12:19
Official
Good day
Thank you for bringing this matter to our attention.
Please provide me with all the relevant information, ID number, name of account and account number, documents and email communications that you have in order for me to investigate this further.
Upon receipt of this information, i will initiate an immediate investigation and revert to you.
Yours faithfully
Gilbert Naidoo
XDS Client and Consumer Relations
*** / ***
Thank you for bringing this matter to our attention.
Please provide me with all the relevant information, ID number, name of account and account number, documents and email communications that you have in order for me to investigate this further.
Upon receipt of this information, i will initiate an immediate investigation and revert to you.
Yours faithfully
Gilbert Naidoo
XDS Client and Consumer Relations
*** / ***
Best regards,
DJ
Danie J's updateReviewer Update
08 Feb 2019, 12:21Hi Gilbert,
Thank you for your response. I will respond via e-mail.
Regards,
Danie
DJ
Danie J's update08 Feb 2019, 12:21
Reviewer Update
Hi Gilbert,
Thank you for your response. I will respond via e-mail.
Regards,
Danie
DJ
Danie J's updateReviewer Update
11 Feb 2019, 07:27Good day, still, nothing has been done.
DJ
Danie J's update11 Feb 2019, 07:27
Reviewer Update
Good day, still, nothing has been done.
DJ
Danie J's updateReviewer Update
06 Mar 2019, 07:20Still not updated. Two months down the line and well in excess of the 21 days..
DJ
Danie J's update06 Mar 2019, 07:20
Reviewer Update
Still not updated. Two months down the line and well in excess of the 21 days..