NK
Nelly K

1 reviews | Active since Dec 2019

22 Jan 2024, 15:55

Unfair

I have a paid up letter. But yet I must wait for xds to investigate. Not fair !

0
Replies (1)
XDS
XDS's reply24 Jan 2024, 10:06
Official
Good day
Trust you are well.
As per our previous telephonic conversation.
It was explained that the investigation process is 20 working days to confirm with the service provider if the paid-up letter is legit and the account is paid in full as per the NCR guide lines.