They don't update accounrs
<p>i had a contract with cell c in 2012 and another one in 2014, 2 off this contracts was paid up in 2015 and i also got a paid up letter from cell c just to find out this year that both the accounts was not apdated paid on XDS credit bureau, worst of all i had another contract lastyear and i paid it up again lastyear october but in all with all the bureau it was not updated then it was updated after i did a follow up 2 weeks from now. Today when i was checking my report on XDS it was reflecting the last cell c contract i had again showning it was on errears, i don't know if it is cell c or xds but now i can not had a credit because of this xds cell c issues. Please help me fix this problems.</p>
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Replies (1)XDS's replyOfficial
22 Mar 2017, 11:52Good day
Thank you for bringing this matter to our attention.
I will initiate an investigation into this matter. I will also be making contact with you on the contact details provided herein for further information.
Will you please forward me your ID number to my email address as indicated hereunder to commence with the investigation.
Should you require to discuss anything further please feel free to email or call me
Yours Faithfully
Gilbert Naidoo
XDS Client and Consumer Relations.
*** / ***.
XDS's reply22 Mar 2017, 11:52
Official
Good day
Thank you for bringing this matter to our attention.
I will initiate an investigation into this matter. I will also be making contact with you on the contact details provided herein for further information.
Will you please forward me your ID number to my email address as indicated hereunder to commence with the investigation.
Should you require to discuss anything further please feel free to email or call me
Yours Faithfully
Gilbert Naidoo
XDS Client and Consumer Relations.
*** / ***.
