Systems not updated

Item: XDS
Rating: 1
Author: Duane H

Good day, my wife is very iritated and we have the same complaint about XDS not updating their systems. Accounts dating back to 2007 and 2010 still shows on systems??? Not sure, if that is valid. Please remove her Vodacom and FNB credit card closed files from credit report. Please attend to this ASAP. This is pathetic and poor services. Unhappy, and very disappointed in the way XDS are assuming and dealing with matters

Helpful (0)

Replies (2)

XDS's replyOfficial

20 Jul 2017, 10:06

Good Day Thank you for your response Please can you provide XDS with the I.D number which you are referring to.

Best regards,

XDS's reply20 Jul 2017, 10:06

Official

Good Day Thank you for your response Please can you provide XDS with the I.D number which you are referring to.

Best regards,

Duane H's updateReviewer Update

20 Jul 2017, 11:07

Good day, I spoke to Jennifer Padiachy she deserves employee of the year. She's a very very helpful Team Leader. Everything, she mentioned to my wife was clarified. Great customer services rendered...

We werent notified yesterday, when I spoke to an XDS consultant of certain stepps to follow before logging complaint. Then, I decided to contact Hello Peter for assistance. This morning Jennifer(star of the year), came to us and contacted us (brilliant services rendered). All uncer*****y, and disputes and issues are resolved. Keep up the great work J Padiachy

Duane H's update20 Jul 2017, 11:07

Reviewer Update

Systems not updated

About

Community

Businesses

Follow Us