ND
Nompumelelo D

1 reviews | Active since Jan 2021

05 Jul 2023, 14:23

Poor Service

I'm really frustrated as I communicated with XDS regarding the account that has be Prescribed in June 2022, I have sent all the documentation that is required and proof from service provider to confirm that the account has been prescribed

However I have just contacted the credit provider and they have confirmed that they have not received any notification from XDS, how ever with TransUnion it was done within 48hours

I'm really depressed as this is might make me loose my job...Because of poor credit history...I'm really used

0
Replies (4)
XDS
XDS's reply05 Jul 2023, 15:59
Official
Good day 

Kindly note that I will contact you Via Email with the way forward. 
ND
Nompumelelo D's update06 Jul 2023, 08:30
Reviewer Update
Hi

I have not received any communication from you as yet
ND
Nompumelelo D's update06 Jul 2023, 14:39
Reviewer Update
I have not received any communication from XDS...I'm so upset
XDS
XDS's reply06 Sept 2023, 14:09
Official
Good day.

Please note that a confirmation email was emailed on the 28 July 2023 confirming that the account has been updated.

Nimble confirmed that the account was prescribed.