EC
ELIZABETH C

1 reviews | Active since Apr 2014

28 Aug 2015, 07:59

Poor service

I called the call center on Wednesday requesting the banking details to buy the consumer report for my son which R 99.00 and get a 1 year access to the online site but my sons profile is blocked and to get it unblocked email copy of the id and proof of address the email the consultant gave me was totally wrong cause and my sons profile is still blocked and we paid R 99.00 what happens now?

0
Replies (1)
XDS
XDS's reply28 Aug 2015, 09:07
Official
Hello elizabeth54,

Thank you for bringing this to our attention.

I will investigate this matter and provide you with a response as soon as possible.
I will also communicate with you via your contact details provided herein.

Please feel free to liaise directly with me should you require any further information.

Yours faithfully

Gilbert Naidoo
*** / ***

Best regards,