CM
Charles M

1 reviews | Active since Sept 2012

24 Mar 2015, 18:00

Paid R99 for nothing!!

I paid R99 for a service to notify me whenever important information on my credit report has been added/changed. I subscribed to this service after a long battle against identity theft. The addresses and employment history details used in the identity theft case back then was was removed from my credit profile upon my request. <br> <br> A few weeks ago I noticed that new information was added to my profile (the same ***** address as before). I emailed XDS Credit4life requesting that this be removed and asking why I never received any notification of these changes. I did not get a response. Today I checked and found new and wrongful information added to my employment history. I never worked for the SAPD and Grill Fish in 2006!! No SMS either. I will not subscribe to this service again and I recommend that no one else do either!

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Replies (1)
XDS
XDS's reply24 Mar 2015, 21:04
Official
Hello chmarshall81,

Thank for raising this query.

We will investigate further and advise accordingly

Please accept my sincerest apology for the inconvenience caused.

Regards
Hayden Marimuthu
GM-Audit and Admin