TV
Tanya V

1 reviews | Active since Jul 2016

12 Nov 2024, 12:09

ONE BIG JOKE !!!!!

I logged a dispute 6 weeks ago regarding a judgement listed on my name in error. Since lodging the dispute with them i contacted the company who listed me. After investigating the matter they supp**** me with a letter of apology and removed the listing.

I received this message from Kefilwe from XDS this morning. This is to confirm your account number ending in ***18/***19 has been resolved not in your favour. Kindly refer to the attached summons issued . If you are not satisfied with the outcome of the investigation, you may contact the Credit Ombuds for further assistance. This is a free service.

What a big joke lol. Matter resolved and not in my favour. OMG the company who listed me investigated the matter and apologized. I cant help to wonder just HOW this MATTER was RESOLVED ?!!!!! What exactly did XDS do to resolve the matter??? If anything was done they would have known that this was an error

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Replies (1)
XDS
XDS's reply13 Nov 2024, 10:58
Official
Good day 

Trust you are doing well.

Kindly provide me with the documents including the letter of apology you received. 

Please email the documents to ***.  

Best regards,