SP
Suni P

1 reviews | Active since Apr 2011

07 Jul 2020, 15:28

No acknowledgement of receipt of dispute!

There does not seem to be any response or acknowledgement to my disputes to XDS. It will take them forever to investigate; so an acknowledgement of receipt will be good.

Thank you

0
Replies (3)
XDS
XDS's reply07 Jul 2020, 15:57
Official
Good Day

Thank you for your request

please can you E-mail me your request so i can investigate and come back to you 

***.


XDS
XDS's reply07 Jul 2020, 17:26
Official
Hi 

i'm unable to reply privately on hello peter
can you sent you contact details or I.D so i can check on my side 

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SP
Suni P's update09 Jul 2020, 13:50
Reviewer Update
so i try to register on XDS website to obtain a credit report. What a mission and irritation!!!

unreal!! i answer the question correctly online, 3 time, then i get blocked!!!

I write to their dispute email address to provide me with my credit report, i am told to call the number provide.

i called the number ***, and the lady asks me security questions, my account is blocked!!! what a frigging joke!!!!

XDS need to get better systems and processes in place please! waste of my time and monies!

Now I am told to send my ID and proof of residence so that I can obtain a credit report! please send the credit report to me urgently. I also sent my ID number, my email address and my contact number on this platform to you as you couldnt reply PRIVATELY to me!!!