DM
Daniel M

1 reviews | Active since Apr 2011

07 Sept 2015, 16:43

?ncorrect report

Checked my credit report on XDS and it came to my attention that the have listed an advance amount I had with wesbank as in arrears. Contacted wesbank to resolve this and they admitted it was their mistake. Wesbank requested XDS to rectify that, prove of correspondence was emailed to me with XDS acknowledging they have updated the info. Checked only to see its still not updated, contacted wesbank who sent onother correspondence, have prove as well. The report still reflect the same<br> <br> Can you guys kindly update your records, I have never been in arrears with my wesbank account. Transunion and experian don't have such a faulty/incorrect report, which proves that XDS it's at fault

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Replies (1)
XDS
XDS's reply09 Sept 2015, 09:58
Official
Hello SELD,


Thank you for bringing this to our attention.

I will initiate an investigation regarding this matter and provide you with a response as soon as possible.

Should you require any further information, please contact me directly on my contact details below.

Yours faithfully

Gilbert Naidoo

*** / ***

Best regards,