ZS
Zaamie S

1 reviews | Active since Oct 2022

12 Dec 2024, 21:06

Judgement not removed

Terrible experience with Splendi and XDS. Out of all the credit buearues I dealt with, XDS is the worst when it comes to customer service and resolution of a customer dispute, I have judgement which was paid up in full and all documents sent through. The judgement has yet to be removed from my credit report and this is having a severe impact on finding employment. XDS really doesn't care about customers and take there own time to resolve complaints when they feel like it. Please escalate this and have this judgment removed.

0
Replies (1)
XDS
XDS's reply13 Dec 2024, 07:44
Official
 Good day

Trust you are well

Please note a query was logged on Splendi for case number1205/2023, which was confirmed paid up by the plaintiff attorney and resolved in your Favour.

K Mamabolo sent confirmation to you on the 15/11/2024 at 15:10 pm stating that case number 1205/2023 has been removed from your profile.

There has been no query logged for judgment case number 12982/2022 which is currently reflecting on your profile