No response or update on order placed 16 April

I placed an order with Xciter Sports Apparel on 16 April and have yet to receive any communication regarding the status of my purchase.

As of today, there has been no delivery, no update, and no proactive communication from the company. I sent an enquiry yesterday to follow up on the delay, but I have still not received any response.

This lack of communication is extremely frustrating, especially as a paying customer expecting basic service and transparency. I would appreciate:

An urgent update on my order status Clear communication regarding delivery timelines An explanation for the delay

If this matter is not resolved promptly, I will have no choice but to consider further action.

I hope Xciter Sports Apparel can address this issue as soon as possible.