XBOX GAME PASS MONEY WASTE

XBOX GAME PASS WHAT A CROCK OF @@@## I PAID FOR XBOX GAME PASS FOR THREE MONTHS IN A ROW HAVE TRIED TO COMPLAIN ABOUT NOT BEING ABLE TO USE GAME PASS ON EITHER MY PC OR XBOX CONSOLE BUT HAVE NOT RECEIVED ANY FEEDBACK REQUESTED A REFUND BUT WAS TOLD THAT THE "PURCHASE" WAS MADE MORE THAN 14 WORKING DAYS AGO, THIS IS PATHETIC, THEY DON'T REPLY TO EMAILS OR YOUR MESSAGES AND WHEN YOU TRY TO TALK TO THEM "LIVE" YOU CAN ONLY DO SO MON-FRI BETWEEN 8 AND 5PM WHICH I CAN NOT DO AS I WORK .!!! BUT YET ON THEIR WEBSITE IT SAYS THAT YOU CAN TALK TO SOME ONE 24/7] WHAT A LOAD OF BULL!!!!!!!!!