No servirce or responce for 2 weeks

On the 30th of April we handed in our laptop for a LED screen replacement at X- Bytes Repair centre on 101 Linksfield rd, after their sales agent Keeth promised that they can repair and deliver our laptop within one day.<br> Next day he couldn't deliver the laptop to my work as promised, so one of our agents had to drive out to the train station to meet up with him. Secondly they gave us the wrong screen (Not LED), after charging us for a LED screen &amp