1 reviews | Active since Jun 2017

05 Jun 2017, 23:34

Slowest service

<p>Hi- I would just like to express my deep dissatisfaction with the slowness of the dispensary. Tonight I was there from just after 9. I was the last customer to leave just after 10. During my wait I bought a number of other items. Whilst I waited, the system not only rebooted, the assistant struggled to read and assess the prescription , she took a call from a doctor ( whose patient came in just before 10 and left before me) and couldn't even give me generic alternatives for my meds. I was still patient at this point despite having two sick kids waiting in the car and a sick 6 month old crying at home. When I got to the till My bill was well over R2000 and I didn't have a card on me that had enough cash on to pay, plus I did not bring my phone as I did not think I would be that long. I asked the guy at the till whether I could just call my husband in the car for his card, to which he was not impressed and reminded that the pharmacy was closed. I got really irritated at this point as it was not my fault that his staff was so slow. Wynberg is the only pharmacy in our area that closes at 10, but from now onward I will do my utmost to no longer support you as I feel that blaming a customer for being late in a shop that is not even their fault was indeed the last straw.</p>

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