You might aswell throw your money away

I had the most unbelievable experience with wish.com. I can't believe that this is actually happening and that they don't see the issue here. I ordered a three piece hairpiece in May 2020. I received a plastic necklace pendant in November 2020...yes, 6 months later. So, I request a refund because, I didn't order this thing and I am also not prepared to wait another 6 months for my actual order. Here comes the cherry on top. They have the audacity to tell me, that I am no longer eligible for a refund because the refund period has been exceeded. Really??? So, I have paid the full price for something that I did not order and wish.com does not see why I have an issue with this. I've been writing to them everyday but they seem to get a kick out of telling me, I'm sorry, bit you are not eligible for a refund....unbelievable. I have never experienced such horrible customer service. Especially in a case where the company is obviously at fault!