AJ
Arnold J

1 reviews | Active since Aug 2021

05 Aug 2021, 09:16

Wish.com's after sales support is TERRIBLE. No feedback 8 days after I notified them the order was completely wrong

I bought a recurve bow (including 6 arrows) using Wish.com and the dealer got the order wrong: wrong handle, wrong limbs and no arrows. When I informed Wish.com about this (28July), I was told that they are following up with the dealer - this was on 28July2021. In the last 8 days, I have asked for feedback 3times and received NOTHING. Each time, the response is to wait for 2-3 days

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Replies (1)
AJ
Arnold J's update06 Aug 2021, 14:03
Reviewer Update
Not sure if the response from WISH.COM is related to my previous review, but Wish Support staff informed me in a mail last night that Wish.com will refund me and have apologized for taking so long to respond.