Wish.com is just a joke.

Twice i ordered things from Wish.com and never received my parcels nor refund. When i track my parcel it only shows less information and doesnt shows where the parcel is being posted. Like how are you supposed to collect a parcel if they posted it to Pretoria or Johannesburg? Those are cities but where exactly must the person go to collect their parcel. I mean in total I have lost R1600 with wish.com