Wish.com are **********!

I had the following experience with Wish:

7 March 2020 – Placed order for 4x items to the value of US$35.75 (R564.18 @ rate $1 = R15.78) including shipping of US$9.25 (R145.98 @ rate $1 = R15.78). Estimated delivery date 20 June 2020. 11 March 2020 – Payment through bank. 12 March 2020 – Refund for 2x items received in bank account – R27.56 @ rate $1 = R15.75.

During June and July I tried several times in vein to log in to try and find out what happened to my purchase. For some unknown reason I could not. I actually sort of gave up after even trying to reset my password, also in vein.

Early in September I managed to log in and found the following on the two items that was not refunded: Item 1: Jun 6, 2020 Leaving the customs of the destination country, South Africa, ZAF Mar 20, 2020 Arrive at Destination Transit Hub, ZAF Item 2: Mar 21, 2020 Arrived at destination airport, CHN Mar 10, 2020 Departed from Airport to destination country, CHN

Item 1 was supposed to have left customs in South Africa for delivery. Item 2 summarily got stuck in China and never arrived in South Africa.

I sent an E-mail to *** requesting the following – 3 times: 1 Who was the carrier in South Africa that was supposed to deliver the item. 2 What is the contact details of this carrier. 3 What is the tracking number of this carrier for my item. 4 Who received my item on what date at which place. I also mentioned that not being able to provide this information will expose them as **********.

Ben and Alvin both answered me with a story which was obviously prewritten electronic answers relating to refunds. After the third time I told them that I am not interested in a refund (for which the time has unfortunately lapsed) and requested the delivery information, I received the following answer from Alvin: I see why you are disappointed and apologize that we're unable to provide a contact number for carrier. and Thanks again for being a Wish customer and I hope we're able to provide a much better experience with your next order.

This was my first purchase from Wish and they bargain it will happen again? NOT LIKELY!!!!