WISH is a ****

I made an order on the 6th of February 2021, the order was cancelled on the 17 February because the item was not available, i was promised a refund within 14 days and today is the 21st of May, no refund from them. Upon enquiry they will only respond using robots not human beings. Wish is nothing but a **** of a global magnitude. 601b744b9a83e0cd9c4f14ef,my order no. in case they check hellopeter