1 reviews | Active since Mar 2017
Steer clear! Attempting *****
For a while now, i have heard of the amazing deals available on Wish.com. On Saturday 9 September i decided to finally check out what all the buzz was about. I found amazing deals on their app and decided to get a few items. The total came to $29.00 and on check out the conversion in Rands was R387.80. I proceeded to process the payment when i received a notification from my Bank to say that the transaction was declined due to insufficient funds. Quite shocked, i logged into my bank to have a look what was going on. this is when i discovered that Wish.com attempted to deduct $387.80 from my account. Then converted the amount but kept the currency and that amounts to roughly R5100.00. I immediately contacted Wish.com to notify them of the error and have it corrected.
20 emails and 7 days later... Wish.com has now attempted to deduct that amount off my account a total of 8 times. Each time the bank rejects it, i get penalized and the bank deducts money from my account for the failed transaction. The most I got out of the support team at Wish.com was them asking for my Wish.com account details and then everything starts again.
I finally managed to get the orders cancelled after losing quite a bit of money from penalties. And Wish.com is still no help at all. Well, I will now be spending a substantial amount of time on social media and radio station websites to spread the word that Wish.com might rob you of your money with the hope that i can save more people from this ******** website. I can just hope that this doesn't happen to others.
I don't think I have been unreasonable with them as in quite a few emails i warned them that my patience is wearing thin.
