Order # 5f0d404eac08f36o72dd6a6 and order #5f0d4be9eb36c5742d

I ordered 2 items in the middle of May was told 7-10 for delivery. After I paid I was told my order would arrive in October one of which was a winter coat so Oct I would not be able to.use it I wanted to cancel my order and told it had been shipped. It's now August and nothing. When I try to track it It still remains in the place it was shipped on the 20th of may. I request my money back because the items are no longer of use to me.wish is in procession of my money and nothing has been received