Light house

I order light house tower from them first time using wish I did ask for pictures 12 and order it when I received the order it was incorrect size and incorrect amount of them on the photos too it showed four and when receiving it only two and small once and been damaged too I did not ask for a refund i ask them what happened to my other six of them that i did not received from them they refund me and did not investigate into the matter if it could get been damaged too lotting a month ago in southafrica