Is Wish.com a ****?

Hi there.

I am still awaiting 4 or 5 packages from Wish, it was supposed to be here a few months ago. I've been waiting as I know over Christmas everything is slower than usual. When sending an email to Wish asking when the package will be received, I was told that I should've enquired about my package within 30days after "package delivery date." I asked the gentleman/lady if my package will still be received or will I be able to get a refund and all I received back was an email stating that I "should've enquired within the 30days."

This is not very professional and I am not happy with the service that this "online shopping ****!" is providing.

Please can someone do something about this. Otherwise I'm sure Wish will receive a bad name, very quickly.