Frustrated

Submitted an order of R 900 on July 30 . Order was promised for August. To date, none of the items have been delivered,. On the order confirmation notification, there is an option to 'Cancel' or 'Wait a bit longer'. I repeatedly selected the latter but still no delivery after four months.

The only options offered are to 'Cancel' or 'Cash' - no refund. Wish "banks" the money paid as cash reserves to order other items. This is still a gamble - what if the new order is also "delayed"? Will they repeatedly request the consumer to order something else, not allowing for a refund. This could continue until the consumer is frustrated and just stops ordering. Consumer's loss and Wish.com benefits the money