Day 197, orders still have not arrived.

<p>I ordered three items from you on the 5th of December 2016, and was told I would recieve it within 14 days. It did not arrive within the scheduled time period, however I brushed it off as it was the festive season and I understand that there might be delays. I recieved one of the three items (Tracking #: YT ********** ********** 35) in February 2017. On the 6th of March I made an inquiery as to where the other items are (Order #: 58452b999e ********** f2838d1 and Tracking #: BYS ********** 56). </p> <p> </p> <p>Janine from customer services, was most helpful, and assured me that my items would arrive, and because of the delay I would recieve a full refund.</p> <p>By the 10th of April 2017, I still have not recieved my items, nor the refund. I made another enquiery on the 6th of June 2017 and was told by Eduardo form customer services, that I am not to recieve a refund as it falls outside the 30 day refund time period (which has now long expired due to poor service form Wish.com).</p> <p>It has now been 197 days. I have not recieved my items, nor have I been refunded as promised. </p>