Bad service

I have bought an item from Wish on the 16th of February 2021, according to Wish post my package arrives in South Africa on the 3rd of March 2021. When I use the tracking number they gave me, it shows that my parcel is in Tonga since the 23rd of February 2021 and it is still there ever since no movement, I cannot claim my money back because according to them my arrival time is in April 2021, this is ridiculous, they don't give you the option of a courier service for speedy delivery, there must be someone that can fix this, I will never buy anything from them again and I will spread the news as far as I can to boycott them. One cannot complain about there service because there is nothing