PC Express, showed extremely poor service delivery.

PC Express, showed extremely poor service delivery. I honestly did not even want to rate them 1 star, but had to do so, otherwise I can not continue the review.

A payment of R11,607.00 was made in full in the 28th of July 2020, I received a mail from: Zaheed Alli Tel: +***0 Email: *** www.pcint.co.za | www.pcexpress.co.za He attended to a query I made after the payment, as it showed on their website that the order was cancelled, but the full amount had already left my account. I wanted confirmation on the order and the payment. He, Zaheed Alli, confirmed the payment and that shipping will take place on the 29th of July 2020. I did not hear from them again, until I made a call to their offices on the 30th of July at 12:02, where I left a message, as the sales department was not available. At 14:32 I called again and spoke to a man called Saleem. Initially he told me the order was cancelled and only after I had explain again, my order was picked up on their system as paid and he confirmed delivery will take place on the 30th of July 2020 between 17:00 and 19:00. Needless to say…. Delivery was cancelled for that day. On the 31st of July 2020 I called their offices yet again and spoke to Saleem at 09:53 and once again he promised that delivery will take place today between 17:00 and 19:00. Yet again nothing was delivered and I did not even receive a call to cancel delivery. My fear at this point in time… that I have lost that amount of money, as nobody is attending to this matter and order of R11 607.