Arrogance bad attitude

BE CAREFULLY OF IMMIGRATION ASSIST. 3 weeks to get an appointment confirmed appointment day before told we have to pay for consult in cash after we finish. Arrived to empty office told by Dean when contacted he can't get there no apology. Phoned Tanya no apology but plenty of attitude didn't give a stuff that we had travelled from Midrand to Rosebank set aside time to meet. No call prior to meeting to advise of problem or reschedule