RZ
Reinet Z

1 reviews | Active since Nov 2017

27 Nov 2017, 10:11

IONIX & ID107HR Fitness Tracker - POOR Quality & Bad after sales service

I ordered a ID107HR Fitness Tracker With Heart Rate - Purple unit. The visual display failed 6 months after purchase. I reported it between 1 to 5 days after 6 month.

I could not find any indication of the warranty period during the online sale and assumed 1 year, but when I informed them of the failure of the unit they informed that it was outside the 6 month warranty (by 1 or 2 days) and they are not prepared to offer repair or exchange.

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