LH
Leanne H

1 reviews | Active since Mar 2009

18 Aug 2020, 14:53

Great service

Excellent service from Iconix - particularly Megan, Astrid and Dean. Placed an order that was delivered promptly. Unfortunately, the product had a defect. After calling and speaking to Dean, a replacement was sent a couple of days later and the defective one collected. Sadly, after all that I needed to return the replacement as it did not fit! The collection of this item - as well as the refund - was arranged swiftly by Megan and Astrid. Excellent service and communication about the whole process throughout! Thanks guys!

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Replies (1)
Iconix
Iconix's reply18 Aug 2020, 15:35
Official
Hi Leanne, we're so happy to hear our Customer Service team have once again rendered an excellent service. We do hope you will be back online shopping your favourite items again soon. 

With many thanks,
The team at Iconix